Oh, how many times did I tell the Posado’s and Chili’s cooks NOT to put shit on someone’s food only to have some other server (who was clueless about the mod) deliver the food covered in the offending ingredient? So often that I started doing this shit, too.
“Allergy. Seriously. Guest will DIE. Do NOT use ____. ALLERGY. I’m not joking. DON’T MESS THIS UP. Serious allergy!”
Then we got in trouble for writing “irrelevant” and/or “excessive” notes to the kitchen and weren’t allowed to do that, and then the mistakes increased a hundred fold. Well, that’s my best guess anyway.
That’s why, when I know the server wrote down my request and someone else brings the food, I know it’s probably some idiot in the kitchen who didn’t read the ticket.
I remember one time the drain pipe burst under one of the sinks in work I taped a trash bag over the skin and taped an A4 note to it saying
“Pipe Broke
Do not Use
The kitchen will flood”
Guess what happened the following morning
Yep.
It’s hard when someone unexpected gets involved, must be a challenge with runners and all the people that might do something.
God, I HATE when people have special requests. Not because they made the request, but because there are about 2 dozen other people who will fuck it up before I can make sure it’s sent to the table correctly. I float in and out of the kitchen as often as possible to check and double check on everything. I leave notes on the passout to not run my food. I verbally tell people not to run food to that table. I tell the expo to not let anyone run that food but me. I tell managers to keep an eye out for it. Then, lo and behold, I walk by the special request table and see that it’s all fucked up and they’re waving me down to ask how hard it is to accommodate the damn request. It’s very fucking hard, assholes. I tried my best.
Urgh, this happened to me yesterday – I work alone in a bar which serves food and because of how busy it can get (making physically walking into the kitchen myself impossible), I rely on the computer to send orders through to the kitchen and restaurant staff to deliver the food. Obviously, when the kitchen fucks up, I have to leave my post to sort it out, at which point I’m berated by the possibly illiterate head chef for not making it clear on the ticket! Seriously considering trying your method out…
This is why I don’t eat fucking fast food or as I call places like that slightly delayed food. I ran across this while looking for sites that have a similar writing style to mine. The use of the word fuck is a plus.
The picture of the ticket is hilarious. Most of the servers where I work at don’t even know how to use the computers to create a message like that. The ticket comes in, and then they want my copy, to write in pen, the supplemental crap. Great blog! Reading every bit of it!