Okay, my head is going to fucking explode. I fucking HATE people.
I shared a large party with a coworker today. They were celebrating a birthday AND anniversary. They got great service; they said so themselves; there is no misunderstanding. We were fucking awesome.
Time came for the check, and I asked if they needed it split so I knew what to print out. The old lady handed me her card and said, “Oh, just one check.” I had already added gratuity since their party was ten, well over the eight-person requirement to add grat.
“Oh,” she said, waving me back over, “will the check include your tip?”
“Yes, ma’am, gratuity is included.”
Uh, maybe because you have ten fucking people and we want to make sure we don’t get royally screwed?
“Your party is ten people, and we add gratuity for eight or more.”
“Well, take it off.”
“Take it off, I’ll tip you.”
Oh, suuuuuure you will. If tipping me the appropriate amount is so important to you, you would let me add the goddamn gratuity. That’s what it’s fucking there for: to make sure we get an appropriate tip. ”Don’t add gratuity, I’ll tip you,” is code for, “I’m a cheapass and don’t want to tip you that much.”
I had to ask my manager to take it off, and she looked puzzled.
I shrugged, “She insisted that she’ll tip us.”
“Sure she will,” the manager said, rolling her eyes. ”Sorry.”
There’s not much we can do if someone demands the removal of the gratuity. It’s optional and is stated as such on the menu. The law does not protect gratuity as mandatory payment, so they don’t legally have to pay it even if it’s added to the check. It’s fucking bullshit.
Know what she left? Ten fucking percent. Which I then had to split with the other server. Fuck you, bitch. The old lady, not the other server.
That table was a terrible beginning to a terrible night; it only got worse from there. I made $35 on the busiest Tuesday night I’ve ever worked, ever. And that was after one table tipped me $16. Mostly it was because I got screwed out of the large table in my section, which someone else had the whole night. Oh, I got it back…right after we went off a wait and not another soul entered our doors. Fuck tonight, fuck everyone who sat in my section (minus the $16 tipper), and fuck anyone who requests that gratuity be removed for any reason except the server spitting in their food. Fuck you, fuck you, fuck you.